Terms and conditions
- Baraka Destinations is a part of the Experience Baraka for Sustainable Tourism Development in Jordan. Our registered head office is located at Building 44, Al Mutanabbi street, Um Qais, Irbid, Jordan.Before making a reservation at Baraka Destinations we encourage you to read these Terms and Conditions carefully, as they constitute a contract agreement between Baraka Destinations and you from the time the booking is made. The person who makes the booking accepts these conditions on behalf of all the people in the group and is responsible for all payments due.
By submitting a booking you warrant and confirm to us that you comply with these arrangements.
TERMS OF PAYMENTWe accept all major credit cards: Visa, MasterCard and American Express.
If you prefer to pay for your booking via a bank transfer then please contact us via email, and send us all the relevant information regarding the booking.
There is no service fee for processing Visa or MasterCard payments. However if you wish to pay for your booking with an American Express card, a service fee of 3% applies and will be added to the final invoice.
All Prices quoted on Baraka Destinations are in USD ($) and per person, unless otherwise specified. All payments and refunds are due in USD ($). Baraka Destinations is not responsible for any changes in currency exchange rates that might occur from the time of booking until a refund is made.
VALIDITY OF PRICESAll rates quoted or shown in our tariffs are based on current prices. All prices mentioned on this site are tax inclusive. Baraka Destinations reserves the right to alter or change already published prices on the website without notice in the event of currency fluctuation, government taxes, or any such costs increases that is outside Baraka Destinations control.
Baraka Destinations reserves the right to alter routes, itineraries or departure times without prior notice should this be necessary due to weather or other reasons that are beyond Baraka Destinations‘ control. \
Prices are guaranteed against any surcharge after an invoice has been issued, unless the increase is due to government laws or currency changes and amounts to 5% of the package price or more. The amounts that exceed 5% will be charged and clients will be entitled to cancel their booking with a full refund if the surcharge exceeds 10%.
Any increase due to changes in government laws, i.e. tax changes will be added to the invoice.
If a day tour, package or group tour is cancelled due to circumstances outside our control or minimum numbers are not reached, we will refund the money you have paid. Baraka Destinations shall then have no further liability towards you.
CANCELLATION TERMS
Cancellation of booking made will be free of charge if the cancellation is made 7+ days prior to the planned arrival date. Cancellations between 6 days and 48 hours prior to arrival will receive 50% of total booking and cancellations less than 48 hours prior to arrival will not be entitled to a refund.
If you request a refund, and are entitled to it as per our cancellation policy it will be made to the original payment method that was used to make the booking.
In case you are unable to experience your booking due to your own misconduct (cancelling or changing your booking without a minimum of 48 hours, failure to show up, or not following other instructions and requirements you will not be entitled to receive a refund of the deposit.
LIABILITY
Once you book through www.barakadestinations.com you agree to be legally bound by the following terms. Baraka Destinations acts in good faith and cannot be held responsible for any loss, damage, accidents, sickness or schedule changes caused by weather or road conditions, force majeure such as natural catastrophes, strikes or any other irregularities beyond the control of Baraka Destinations.
All information on Baraka Destinations is subject to change and we reserve the right to correct any mistakes that may appear on our website. These general booking conditions are subject to change and we reserve the right to update these conditions without notice.
Complaints
Our main goal is to provide you with an excellent service. If you, for any reason, are not satisfied with your experience, we would like to hear about it. We recommend you contact us as soon as any incident occurs. All complaints must reach Baraka Destinations within 10 days after your departure. Otherwise, any possible compensation entitlement will not be valid.
INSURANCE
We strongly recommend to all of our clients to purchase comprehensive travel insurance prior to departure to meet any contingencies.
- Cancellation and Refund PolicyWhen booking online, payment is required and can be paid via paypal to our account barakadestinations@gmail.com.Cancellation of booking made will be free of charge in case cancellation was made 7+ days before the booking date. Cancellation between 6 days and 48 hours prior to arrival will receive 50% of total booking and cancellation less than 48 hours prior to arrival will not be entitled to a refund.If you request a refund, and are entitled to it as per our cancellation policy it will be made to the original payment method that was used to make the booking.In case you are unable to experience your booking due to your own misconduct (cancelling or changing your booking without a minimum of 48 hours, failure to show up, or not following other instructions and requirements you will not be entitled to receive a refund of the deposit.